Tuesday, March 14, 2006

Music on Hold for Asterisk

Please visit the Open Voice Project:

http://www.digiumcards.com/onhold.html


The average business receives one phone call every five minutes; approximately 100 calls per day.

70% of callers are placed on hold for an average hold time of 45 seconds.

60% of business callers put on hold hang up.

30% of these callers never call back.

The average executive spends 15 minutes per day or 60 hours a year on hold.
Copyright Law

Playing music, a radio or CD on your hold line is illegal and you may be responsible for copyright fees.

When you subscribe to eMagin On hold we take care of the hassle! We use only licensed music to create your productions and any fees are included in your service agreement.

Think you won’t put callers on hold?

What happens to callers while you finish up another call, look up the status of their order, or the answer to a question? Just a few seconds can seem forever to someone waiting impatiently on hold. You have a captive audience! Don’t subject them to that annoying beep, a radio selling other companies’ products, or endless silence. Inform, entertain and enlighten them with eMagin On hold's virtual magazine. Interesting articles about health, fitness, lifestyles, fashion and many other topics.

0 Comments:

Post a Comment

<< Home